Our commitment to ethics and compliance in every step we take
At PetSelect, we are guided by a strong commitment to integrity, transparency, and best practices in every part of our work. We understand that working with a reliable partner is essential for achieving solid results, which is why our ethical approach and respect in every decision strengthen our relationships and provide security in all transactions. We have implemented a Criminal Compliance and Anti-Bribery Management System in accordance with UNE 19601 and ISO 37001 standards, ensuring legal compliance and exemplary conduct. Additionally, we offer a confidential ethics channel for our employees, customers, and partners—a resource that allows us to maintain open communication and a safe, transparent work environment.
CRIMINAL COMPLIANCE POLICY
This policy is aligned with the Code of Ethics and Conduct, the JEALSA Anti-corruption Policy, and the UNE 19601 standard on Criminal Compliance Systems in Spain, and is based on absolute respect for the values, principles, and guidelines of behavior that are included in said documents, and which reflect the organization’s will to comply with regulations, as well as its zero tolerance for any irregular conduct or conduct suspected of constituting a crime or corrupt practice.
GENERAL TERMS AND CONDITIONS OF CONTRACT
The general terms and conditions of contract at PetSelect establish the key terms governing our commercial relationships, ensuring transparency, clarity, and legal compliance in all our agreements with customers and suppliers.
MISSION, VISION, VALUES
At PetSelect, our mission, vision, values, and guiding principles reflect our commitment to innovation, sustainability, and excellence in the production of wet pet food. Download the file to learn how these principles shape our decisions and relationships with partners, customers, and the environment.
POLICY FOR PARTNERS: CLIENTS AND SUPPLIERS
Our partner and supplier policy ensures business relationships based on our values and the sustainability of our supply chain. We believe that enduring practices can only be achieved through economically viable methods that are socially and environmentally responsible. We outline approaches to create a positive impact on people, pets, and the environment. Additionally, we reaffirm our commitment to transparency, human rights, and the Sustainable Development Goals (SDGs).
Purchasing Strategy
Our purchasing strategy is based on sustainability and social responsibility. We are committed to maximizing the efficiency of our resources and building transparent relationships with our suppliers.
We prioritize those who represent 80% of our purchasing volume and assess their reliability, considering factors such as delays and order discrepancies. We promote supplier diversification to reduce dependency and ensure supply continuity.
In addition, we seek suppliers with recognized certifications, enhance the traceability of our products, and measure the impact of our purchases. Through innovation and continuous improvement, PetSelect works towards a more sustainable and responsible future, and our purchasing practices reflect this commitment.
For more information about our purchasing strategy, please feel free to contact us.
Ethical Commitment
At PetSelect, we share Jealsa’s Ethical Channel, reflecting our strong commitment to transparency, integrity, and compliance with regulations. Through this channel, we ensure a safe and confidential space to report any conduct that may violate our ethical principles.
If you wish to report any situation, you can access the whistleblowing channel form directly on Jealsa’s website.